Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and Posjitu ("Posjitu", "the Company", "we", "us", "our"), governing your access to and use of the Posjitu website located at https://posjitu.cam and all related services, including but not limited to sports betting, live casino games, slot machines, lottery products, and any other gaming or wagering services offered through the platform.

By creating an account, making a deposit, placing a bet, or otherwise accessing any part of the Posjitu platform, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use the Posjitu platform.

These Terms should be read alongside our Privacy Policy and our Responsible Gambling Policy, both of which form part of the overall agreement between you and Posjitu. In the event of any conflict between these documents, these Terms shall take precedence unless otherwise specified.

For the purposes of these Terms, the following definitions shall apply:

• "Account" means the registered user account created by a Player on the Posjitu platform.
• "Balance" means the total of real-money funds held in a Player's Account at any given time, excluding bonus funds unless otherwise stated.
• "Bonus Funds" means any promotional credits, free bets, cashback credits, or non-cash incentives credited to an Account subject to bonus-specific terms and wagering requirements.
• "Deposit" means any transfer of real money from a Player to their Posjitu Account via an approved payment method, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and USDT TRC20.
• "KYC" means Know Your Customer — the identity verification process required to confirm a Player's identity, age, and location.
• "Platform" means the Posjitu website, mobile interface, applications, and all associated gaming and betting services.
• "Prohibited Territory" means any jurisdiction from which use of the Posjitu Platform is prohibited under applicable law or by Posjitu's own regulatory conditions.
• "Wagering Requirement" means the number of times a Bonus amount must be staked before it becomes eligible for withdrawal.
• "Withdrawal" means a transfer of real-money funds from a Player's Account balance to a verified payment method.

To be eligible to register and maintain an active Account on Posjitu, you must satisfy all of the following criteria at all times:

• You are at least 21 years of age. Posjitu strictly enforces this minimum age requirement. Players found to be underage will have their accounts permanently closed and all funds will be returned to the payment source where possible.
• You are registering and using the Platform on your own behalf as an individual, and not on behalf of any third party or corporate entity.
• You are not located in a jurisdiction where online gambling is expressly prohibited by law, or where accessing Posjitu would constitute a violation of applicable law.
• You have not previously had an Account with Posjitu that was terminated due to a breach of these Terms.
• You are not a current or former employee of Posjitu, or a close family member of such a person, unless prior written approval has been granted by Posjitu management.
• You are acting in good faith and not for the purpose of collusion, bonus abuse, match fixing, or any other fraudulent activity.

Each individual may hold only one registered Account with Posjitu. The creation of multiple accounts by a single individual — whether using different email addresses, device identities, or payment methods — constitutes a material breach of these Terms and will result in all associated accounts being permanently suspended without notice, and any balances may be forfeited.

You are required to provide accurate, truthful, and complete information during the registration process, including your full legal name, date of birth, email address, and residential address. Providing false information constitutes a fraudulent act and may result in immediate Account closure and referral to relevant authorities.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Posjitu strongly recommends enabling two-factor authentication (2FA) where available. Any activity that occurs under your Account credentials is deemed to have been performed by you, and you bear full responsibility for such activity.

In the event that you suspect unauthorised access to your Account, you must notify Posjitu's support team immediately via live chat or by emailing [email protected]. Posjitu will not be liable for any losses arising from unauthorised access where the Player failed to notify us promptly or where the breach resulted from the Player's own negligence.

Posjitu supports a range of payment methods designed for the convenience of Malaysian players, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and USDT TRC20. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise agreed.

• Minimum deposit amounts vary by payment method; refer to the Cashier section for current limits.
• Deposits are generally credited instantly for e-wallet methods and within 5–10 minutes for FPX bank transfers.
• Posjitu does not charge fees on standard deposits. However, your payment provider may apply its own transaction charges.
• Posjitu reserves the right to request verification of any deposit source prior to processing associated withdrawals.

• Withdrawals will only be processed to a payment method that has been verified as belonging to the Account holder.
• A minimum of one deposit via a particular payment method is generally required before withdrawals to that method can be processed.
• Posjitu targets withdrawal processing within the timeframes stated on the Cashier page, subject to KYC compliance and any applicable security review.
• Posjitu reserves the right to perform additional verification checks on withdrawal requests exceeding certain thresholds, consistent with anti-money laundering obligations.
• Withdrawal requests made while an active bonus rollover is incomplete may be declined or may result in the forfeiture of associated bonus funds.

Posjitu offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, cashback offers, and loyalty programme rewards. All bonuses are subject to the following general terms, in addition to any promotion-specific terms published at the time of the offer.

• Bonuses are available to eligible players aged 21 and above only, subject to applicable wagering requirements being met within the stated expiry period.
• Only one welcome bonus is available per player, per household, and per device. Attempting to claim a welcome bonus multiple times through duplicate accounts will result in all associated accounts being permanently suspended.
• Wagering requirements specify the number of times the bonus amount must be staked before any associated winnings become withdrawable. Current wagering requirements are detailed on the relevant promotion page.
• Maximum bet restrictions apply while bonus funds are active on an Account. Placing bets exceeding the stated maximum during a bonus period may result in the forfeiture of the bonus and any associated winnings.
• Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while live dealer table games may contribute at a reduced rate. Contribution percentages are published on the promotion page.
• Posjitu reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that any bonus already credited and in progress shall be honoured under the terms applicable at the time of crediting.
• Bonus abuse — including but not limited to the use of multiple accounts, collusion, or systematic exploitation of promotional mechanics — will result in the forfeiture of all bonus funds and may result in permanent Account closure.

All bets placed on Posjitu are governed by the specific rules applicable to the relevant betting market, game, or event. Players are responsible for familiarising themselves with these rules before placing any wager.

A bet is not accepted until it has been confirmed by the Posjitu system and a bet reference number has been issued. In-play (live) bets on football matches, including Liga Super Malaysia and EPL fixtures, are subject to a slight delay in acceptance. Posjitu reserves the right to void or decline any bet where a system error, pricing error, or suspicious betting pattern is identified.

If a bet is accepted at odds that are materially incorrect due to a human or system error ("palpable error"), Posjitu reserves the right to void the bet and return the stake to the Player's Account. Posjitu will not be obligated to honour winnings arising from a known palpable pricing error.

Bets may be voided under circumstances including, but not limited to: event cancellation, match abandonment, proven match fixing, system failure, or the identification of fraudulent activity. Stakes on voided bets are returned to the Account balance.

The following actions are strictly prohibited on the Posjitu platform:

• Creating more than one Account, or assisting another person in circumventing the single-account requirement.
• Providing false identity information, impersonating another person, or misrepresenting your eligibility to use the Platform.
• Using automated bots, scripts, artificial intelligence tools, or any software designed to gain an unfair advantage over the house or other players.
• Colluding with other players in games or markets where collusion would result in an unfair outcome.
• Exploiting software bugs, glitches, or vulnerabilities in the Platform. Any such discoveries must be reported to support promptly.
• Engaging in or facilitating match fixing, insider trading, or any form of sports corruption.
• Using the Platform for any money laundering purpose, including depositing funds derived from criminal activity.
• Engaging in abusive, threatening, or harassing conduct toward Posjitu staff or other players.
• Accessing the Platform from a jurisdiction where doing so is prohibited by law.

All content on the Posjitu Platform — including but not limited to the Posjitu brand name, logo, website design, graphics, game interfaces, text, software code, and data — is the property of Posjitu or its licensed content providers and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming and betting purposes. You may not reproduce, distribute, publish, reverse-engineer, or create derivative works from any Platform content without the express prior written consent of Posjitu.

To the fullest extent permitted by applicable law, Posjitu shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform, including but not limited to loss of winnings, loss of data, or financial losses arising from technical failures.

Posjitu makes reasonable efforts to ensure that the Platform is available continuously and without interruption. However, the Platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond Posjitu's reasonable control. Posjitu shall not be liable for any losses arising from Platform unavailability.

Nothing in these Terms limits or excludes Posjitu's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

You may close your Account at any time by contacting Posjitu support via live chat or email. Upon closure, any remaining real-money balance will be returned to your verified payment method, provided all KYC requirements have been met and no outstanding wagering or investigation is in progress. Bonus funds not subject to completed wagering requirements will be forfeited upon voluntary closure.

Posjitu reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraud, money laundering suspicion, provision of false information, or regulatory requirements. Where an Account is closed due to proven fraud or Terms violation, any balance remaining in the Account may be forfeited.

Players who wish to self-exclude for responsible gambling reasons should refer to our Responsible Gambling page. Self-exclusion requests are processed immediately and cannot be reversed during the selected exclusion period. Accounts under self-exclusion will have their balance returned to the Player's verified payment method.

If you have a complaint or dispute regarding any aspect of the Posjitu Platform — including betting outcomes, account decisions, withdrawal processing, or bonus application — you should follow the procedure outlined below:

• Step 1: Contact Posjitu's customer support team via live chat or email at [email protected] and provide full details of the dispute, including any relevant bet reference numbers, transaction IDs, and dates.
• Step 2: Posjitu's support team will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days. Complex disputes may require additional investigation time.
• Step 3: If you are not satisfied with the resolution provided, the matter may be escalated to a senior compliance officer for further review.

All disputes must be raised within 30 days of the event or transaction in question. Disputes raised after this period may not be investigated. Posjitu's decision on any dispute, following the completion of the review process, shall be final and binding.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction under which Posjitu holds its operating licence. Players agree to submit to the exclusive jurisdiction of the applicable courts or arbitration bodies as specified by the licensing authority.

Nothing in this clause affects any mandatory consumer protection rights that you may have under the laws of your country of residence.

Posjitu reserves the right to amend, update, or replace these Terms at any time. Where changes are material, Posjitu will provide reasonable notice via in-platform notification, email, or a prominent notice on the website. The effective date of any revised Terms will be updated at the top of this page.

Your continued use of the Posjitu Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not accept the amended Terms, you must cease using the Platform and may close your Account as described in Section 11.1.

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the Posjitu support team through the following channels:

• Live Chat: Available 24/7 directly from the Posjitu platform in English, Bahasa Melayu, and Mandarin.
• Email: [email protected] — average response time 24 hours on business days.

Posjitu serves players across Malaysia including Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and all other states. Our multilingual support team is available around the clock to assist with any queries related to your Account, payments, or these Terms.